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customer care

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March 28, 2024 4:28AM
March 28, 2024 4:28AM
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customer care

IRWD Financial Plan Includes Infrastructure Repair and Replacement Funds

IRWD has established a solid financial foundation to continue its tradition of excellent service and low rates for our customers. A key element of this foundation is setting aside funds annually to pay for future expenses related to refurbishing and replacing the District’s infrastructure assets. These are the assets that enable IRWD to provide, both now and in the future, a highly reliable and cost-effective water and sewer service to more than 380,000 residents of Orange County.

IRWD serves about one fifth of Orange County and has facilities worth over $1 billion that include more than 1,500 miles of drinking water pipelines, more than 900 miles of sewer pipes, 53 reservoirs and two large water recycling facilities. In fiscal year 2014-15, IRWD will invest over $150 million for new facilities and replacement of facilities that have reached the end of their useful lives. Looking out over the next 20 years, IRWD’s future capital infrastructure plan has more than 500 planned projects.

All of IRWD’s facilities, whether it be the groundwater wells, pump stations, or pipelines, will need to be repaired at some point and eventually replaced. To prepare for both short-term and long-term expenditures for these projects, IRWD has planned extensively for the infrastructure needs of our customers by designating over $350 million in restricted funds for this purpose.

For many years, IRWD has honored its commitment to protect our customers from unnecessary and costly increases in rates through sound business practices, both technical and financial. Proactive planning for the future provides IRWD customers today’s gold standard in service and reliability at the lowest possible cost.