liquid-img

customer care

IRWD Logo Image
April 17, 2024 9:43PM
April 17, 2024 21:43PM
liquid-img

customer care

Top Four IRWD Services Help Save Money

The Irvine Ranch Water district offers a variety of services that help customers save money. Here are the top four:

  1. Home Water Evaluation. Get water fit with your own IRWD personal trainer. For customers with consistently high water bills, a free home water evaluation may help you realize why your water bill is so high. During a home water evaluation, an IRWD employee will visit your home and perform a site inspection with you to analyze your water usage, including indoor and outdoor water use. Your IRWD personal trainer will then give you the tips and steps necessary to determine how to reduce your water usage. Home water evaluations may be scheduled by calling (949) 453-5581.

  2. Money-Saving Rebates. Did you know that IRWD offers rebates for water-efficient appliances, such a clothes washers ($250), toilets ($100), sprinkler nozzles ($4), and sprinkler controllers ($380)? If you’re in the market for one of these water-efficient devices, visit www.irwd.com and search for rebates to see which devices qualify and how much money you could save on your purchases.

  3. Variance on Your Water Budget. Every customer is given a water budget every month, based on number of residents, size of landscape, time of year and various other factors. This water budget is the amount of water you are allowed to use every month. When you go over this amount, customers pay an increased rate to accommodate the extra water IRWD must purchase to meet demand. A variance increases your water budget to account for additional occupants, special medical needs, larger landscaped areas, etc. If you think you qualify for an increased water budget, visit our website.

  4. One-Time Courtesy Adjustment. A one-time courtesy adjustment is available to customers who go over their water budget during one month due to filling a swimming pool or other special circumstances not related to leaks. When an adjustment is made, your water budget is adjusted to reflect the increase in water use for that month, saving you from paying an increased water rate. If you plan on filling your pool or have another special circumstance, call customer Service at (949) 453-5300 for a one-time courtesy adjustment.Save money

  5. Contact: Shannon Reed, Public Affairs Manager

    reeds@irwd.com, (949) 453-5500