IRWD customers can get quick and easy access to their most recent billing and payment information when they call the main IRWD telephone number, 949-453-5300, 24 hours a day, seven days a week.

Customers will have the option to press 1 for quick access to billing and payment information, or to press 2 to have their call directed to a customer service representative. IRWD customer service representatives are available during regular business hours, 8 a.m. to 5 p.m., Monday through Friday.

“This new self-service feature allows customers to obtain their most recent billing information when it is convenient for them, without having to wait for a customer service specialist,” said Gina Jackson, IRWD Customer Service Manager.

Customers can also pay their bill through the phone system using BillMatrix, with an electronic

check, ATM debit card, or credit card displaying any of the following logos: MasterCard, Visa,

Discover, PULSE, STAR, NYCE, or ACCEL. There is a service fee of $3.25 for these forms of

payment. The full amount of the fee is passed to BillMatrix as the provider of this service. See

our website, www.irwd.com, for additional bill payment options.