Customer Care
Providing our customers with safe, high quality drinking water is IRWD's top priority. Our drinking water is safe and meets or exceeds all quality standards set by both the state and federal government. Our Water Quality staff continuously monitors the water supply, conducting over a quarter of a million laboratory tests each year from water taken from over 99 sample points throughout the District. We are proud to have a state-of-the-art Water Quality Laboratory that is state certified. IRWD's commitment to innovation makes it one of the best equipped water laboratories in Southern California.
Contact
IRWD's office at 15600 Sand Canyon Ave., Irvine, is open 8 a.m.- 5 p.m. Monday through Thursday, and on alternate Fridays. However, almost all transactions can be conducted by internet, email or phone.
Mailing address
Irvine Ranch Water District
P.O. Box 57000
Irvine, CA 92619-7000
Main phone number
949-453-5300
Looking for contact information for other departments at IRWD? Visit IRWD.com/contact.
Billing
Service
Requests
Quick Links
- Board Meetings & Agendas
- District Election Process
- Dam Safety Program
- Equal Access to Groundwater
- Fats, Oil & Grease Program
- Log-a-Leak
- Rate Changes: Prop. 218 Notices
- Rates & Charges
- Rebates
- Recycled Water
- Request a Water Variance
- Start/Stop Service
- Syphon Reservoir Project
- Transparency & Compensation
- Urban Water Management Plan
- Water Quality Information
