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customer care

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November 23, 2024 10:29PM
November 23, 2024 22:29PM
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customer care

Reducing Your Water Use Helps Keep Your Rates Low

There are many ways we can help you manage your water usage to stay within your monthly water allocation and keep your rates low. Irvine Ranch Water District would like to help you keep your water bill as low as possible

Check Your Sprinklers & Adjust the Schedule

Over-allocation use is typically due to a leak or you may be over-irrigating your yard. Our suggested irrigation schedule is included is available at http://www.irwd.com/save-water-money. Checking your sprinkler timer is a great place to start.

Obtain an Allocation Variance
You may also need to ask us to adjust your monthly water allocation because of a larger landscape size or the actual number of residents in the home. This is done by submitting a variance form. Variance forms are available on our website at http://www.irwd.com/request-a-variance or by calling 949-453-5300.

Free Home Water Use Survey: IRWD Water use efficiency experts are available to answer questions or meet with you to help determine the best ways for you to save water. We can be reached at 949-453-5494 or calscape@irwd.com.

Check for Leaks: Did you know that a silent leak in a toilet can waste 40 gallons of water per day? You can easily check your toilets by placing a dye tablet or food coloring in your toilet tank. If after several minutes the color begins to seep into your toilet bowl, your toilet has a leak. For more tips on checking your home for leaks, visit www.irwd.com.

Billing Questions: We have lots of information about your bill available online at our website. Our Customer Service experts are always here to help. Contact us at (949) 453-5300 or email customerservice@irwd.com