Liquid News

How the new IRWD Website can help you

Home pageIrvine Ranch Water District recently updated its website at www.irwd.com to help improve the customer experience. Here are key updated sections that will save you a phone call by going online:

  1. How Do I Find?:   The How Do I Find? section is your one-stop shop for your water bill. Customer Login gives you complete access to your IRWD account. Under Payment Questions, get answers to all of your water bill questions, such as “What payment options do I have?” and “Why is my bill so high?”

The How Do I Find section also gives you quick access to other services you can do online, such as starting or stopping your service or requesting a variance. Save yourself a phone call and check out all the options online.

  1. Save Water & Money: This new section of the website is designed to give you all the information you need to save the most water and money on your water bill. Whether you’re a Single-Family Home, Apartment Resident or Business Owner, IRWD has designed sections specifically tailored to your individual needs. Find information on money-saving rebates, proper sprinkler schedules, and gardening advice on CALscape, California-Appropriate Landscaping.

  2. Rates and Charges: The Rates and Charges section breaks down the Budet Based Rate Structure IRWD uses to calculate your water bill. Learn how your bill is calculated, determine your monthly water budget and more.

  3. Construction Projects: Want to know the latest information on IRWD construction in your neighborhood? Find out construction timelines, traffic impacts, and more on the IRWD Construction Projects section on our website.

To view the complete updated website, visit www.irwd.com

Transparency Center: IRWD is committed to the customers’ right to expect transparent government and easy-to-access information. The IRWD Transparency Center offers information on District operations, public meetings, and ways to do business with the District.  

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