Payment system “How To” instructions

Follow these easy steps to sign up for IRWD’s new payment portal:

CREATE YOUR ACCOUNT

 

 

 

 

1. 1. Click on “Register Now”
2. 2. Enter your email address
3. 3. Create and verify your password
4. 4. Fill in your email, name, phone, and ZIP code
5. 5. Click on “Enroll”
7. 
8. 6. Add your billing account number
9. 7. Fill in the digits in your street address. (Do not include street name)
10. 8. Fill in the last four digits of your phone number
11. 9. Check your preference for paperless billing
12. 10. Click the box that you agree to Payment Authorization Terms
13. 11. Click on “Add Account”

 

PAY YOUR BILL

 

 

 

 

1. 1. Log into the customer portal at IRWD.com
2. 2. Click on the “My Wallet” icon at the top left of the page
3. 3. Click “Add Payment Method”
4. 4. Enter your checking, credit or debit card information.
5. 5. Click “Add”
6. 6. Your payment method will now be available when you are ready to pay your bill.

 

CREATE NEW AUTOPAY

 

 

 

1. 1. Log into the customer portal at IRWD.com
2. 2. Click on “AutoPay” icon at the left of the page
3. 3. Click “Add Autopay” and select the account.
4. 4. Select payment details such as frequency, end date, and payment method.
5. 5. Check the box authorizing the scheduled payments you have chosen
6. 6. Click on “Create AutoPay”

For assistance, email CustomerService@IRWD.com.