Customer Service

Customer Service

Providing our customers with safe, high quality drinking water is IRWD's top priority. Our drinking water is safe and meets or exceeds all quality standards set by both the state and federal government. Our Water Quality staff continuously monitors the water supply, conducting over a quarter of a million laboratory tests each year from water taken from over 99 sample points throughout the District. We are proud to have a state-of-the-art Water Quality Laboratory that is state certified. IRWD's commitment to innovation makes it one of the best equipped water laboratories in Southern California.

Latest News

annual-cleanup-draws-more-than-150-volunteers
Annual Cleanup Draws More than 150 VolunteersA trio of discarded bicycle frames, the tattered arm of an over-stuffed sofa, a weather-worn soccer ball and hundreds of discarded cigarette butts and snack wrappers were among the items found during this year’s Annual Watershed Cleanup Day event sponsored...
a-refuge-to-inspire-your-landscape
A Refuge to Inspire Your LandscapeTake a trip to the San Joaquin Marsh and Wildlife Sanctuary—a hidden gem in Irvine. The RightScape demonstration garden surrounding the Visitors Center has more than three dozen plant varieties, each identified with a plant marker and QR code for...
happy-to-see-green-thank-our-purple-pipes
Happy to See Green? Thank Our Purple PipesLet’s be honest. We love our treelined streets, verdant medians and common areas that define the Irvine Ranch Water District. And while other communities are cutting back on their landscaping, ours continues to flourish. Since 1963, IRWD has been implementing a...